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Welcome to the Mary Free Bed Marketing Dept. Sarah Pontbriand!

Sarah_PontbriandAs I begin my internship at Mary Free Bed, I am very excited to take as much opportunity as I can! I am headed into my senior year at Grand Valley State University and after having a couple internships in the past, I was determined to find another that would be new, challenging, and something that interests me. Non-profit organizations and the health care industry have always been intriguing to me and I am thrilled to be at Mary Free Bed!

I first heard about the marketing internship at Mary Free Bed from my friend and classmate, Lauren who was the previous marketing intern. We spend a lot of time together as students in campus organizations such as GVSU’s student-run Public Relations firm, GrandPR, and the University’s chapter of PRSSA (Public Relations Student Society of America) in which we are both actively involved in. Lauren talked highly of her internship at Mary Free Bed, about how awesome the marketing team is, and let us know that they were looking to hire a new intern. I knew a little bit about Mary Free Bed at the time because Ben, New Media and Communications Specialist at Mary Free Bed, spoke to students on the health care Public Relations panel at our 2017 PRSSA Regional Conference right here in Grand Rapids. Hearing about how rewarding, yet different than any other the industry is had sparked my interest early on.

When I initially think about Mary Free Bed, things that come to mind are nurses, doctors, patients, and rehabilitation. Though all of those things are a big part of it, learning about “behind the scenes” of an organization is my favorite part. Even going to new employee orientation, I had the opportunity to see the values of Mary Free Bed, the standards for different employees, and some of the efforts that go into the reputation of the hospital. Getting to experience more of what goes into an organization and hospital like Mary Free Bed is something that is not easily understood from the surface, but makes a gigantic difference to the impression it leaves on its visitors.

For the duration of this internship, I have high expectations for myself. I hope to gain insight on the marketing aspect of the health care industry, discover more of what I would like to do, and build relationships with colleagues and the community. I am determined to apply the skills that I have learned throughout years in the classroom and my experiences as well as learn many more things that I can apply in the future.

I am a PR geek! I love getting the community engaged, putting together campaigns and processes to do so, and keeping up with social media having target markets in mind. All of those things come with a lot more enjoyment when it is for something that I am passionate about. The sense of community and care for patients that Mary Free Bed carries with it is so exciting and I am PUMPED to be a part of it! Restoring hope and freedom will never get old.

 

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Welcome to Mary Free Bed Lauren Staff!

LaurenStaff.jpgThrough my first three years studying advertising and public relations at Grand Valley I was dead set on finding internships and a career at a public relations firm where I would work with various clients every day. This summer, when I visited a patient at Mary Free Bed it hit me that I want to work somewhere that puts hope and faith in individuals the way Mary Free Bed does, and where truly meaningful relationships are built. While visiting this patient I got to see the way Mary Free Bed changes individuals’ lives and I knew it was something I wanted to be a part of.

Today is my first day, and after meeting everyone and walking around the campus for almost two hours it was made clear that I am going to get a valuable experience out of this internship. After only the first day I can tell that all the employees stand strong behind Mary Free Bed’s mission, and feel passionate about the work they do. Over the next three months I want to strengthen my writing skills, learn more about health care, and gain the passion that Mary Free Bed employees have. But what I am most looking forward to, is building relationships with co-workers, other interns, and patients.

During my interview, Betsy (Media Relations/Writer) told me that the best days are the ones that she gets to go into the hospital and interact with patients and their families. Ben  (New Media/Community) told me stories about patients that he has been able to create relationships with that last even after that individual left Mary Free Bed. In marketing storytelling goes a long way, and the patient stories that are told by Mary Free Bed are truly amazing. It’s because of these strong relationships that Mary Free Bed is able to be communicate with everyone in an authentic, hopeful, and emotional way. Just by watching the patient story videos that are posted on Facebook, it is evident that Mary Free Bed gives patients an undeniable level of hope that anyone would be proud to say they helped provide…I mean, who wouldn’t want to be a part of that?!

Whenever I try to give a succinct explanation of what public relations professionals do to a friend or family member, it always end up as someone thinking all I do is “play” on social media all day. Yes, social media is a huge part of marketing and PR, but I know that there is much more to it than just that. In an internship or job it’s so easy to get lost in the busy work and day to day tasks, but I think this internship will show me that the work I enjoy doing can actually make a difference in the world and in individuals’ lives. I know these next three and a half months are going to fly by but that they are also going to be full of amazing, unique, and fulfilling experiences. WOOO!

Welcome to Mary Free Bed Jackson Ozark!
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Jackson and his girlfriend Sanda

We have a new summer of 2016 intern at the Mary Free Bed marketing department. I like to ask my interns for a few words at the beginning of each semester as to what they would like to learn, experience and see. Jackson’s new intern blog follows below.

What do I want out of my Mary Free Bed marketing internship?
By Jackson Ozark, 2016 graduate Grand Valley State University

After four years of college and multiple internships I still can’t tell you what my dream job is. I have tried pushing myself to choose, whether that be a copywriter, journalist or even a food blogger. Nothing has ever stood out and hit the sweet spot. The only thing I know that I love to do is create powerful content through writing and design.

However I also have one major point that a company must hit in order for me to back it 110% and truly get the best possible work out of me. I need to love what the company stands for. When my graduation loomed I didn’t take the normal college senior route, attending job fair after job fair and taking any position I could that was even a stretch to fit in with my Advertising and Public Relations degree.

When Mary Free Bed came onto my radar it stood out for this reason. I knew that this wasn’t like other companies where I would be expected to work with words in order to get more customers because well, Mary Free Bed doesn’t really have traditional customers. Every patient here is treated like they should be, a person. These patients along with their nurses and doctors go on a special journey together to get people back in tip top shape, making their dreams into reality.

PR has always been in my mind as a career path since I took a mandatory college course on it and ended up loving the brainstorming of ideas and branching together of tactics to make a company shine. When I began my last internship in the summer of 2015 I realized how much more I learn in a real world experience rather than a classroom. I knew that even though I would be finishing school this year that the learning was never going to end. I know that this opportunity will open my mind to so many new channels I never knew existed prior.

While in this position I am certain that I will be able to enhance my writing skills along with becoming a better all-around person. I know that with this position I have found a company that will back my personal values and give me an opportunity to shine as a valued employee and not a glorified coffee delivery boy.

Welcome to Mary Free Bed Nicole Coughlin!

Nicole Coughlin

I would like to give a warm welcome to Nicole Coughlin, new marketing intern at Mary Free Bed Rehabilitation Hospital. Back in my own college days, I had several internships (Anderson University PR office, Butler University SID office, Indianapolis Indians SID office, the list goes on) and I truly love to have an intern to both teach and learn from. I like to ask my interns for a few words at the beginning of each semester as to what they would like to learn, experience and see. Nicole’s new intern blog follows below.

What do I want out of my Mary Free Bed marketing internship?
By Nicole Coughlin, Cornerstone University

Public relations is not a career you can practice just thinking about in theory, it’s active, you need to be able to have a goal and work towards it. In school we make campaigns and get all excited about them just to give it to a professor and walk away from it. It’s sad. I am ready to create something and then do it.

I want a chance to get my hands dirty and really learn what public relations is truly about. Create things that will be seen by the public, influence perception, and cause action. I want to see in real time how people react to social media posts, instead of hypothetical numbers. I am excited to take the things that I have been practicing in school, like blogs and social media posts, videography and finding target markets, and see how what I know holds up in the real world. I want to see how the different marketing appeals actually play out in real world situations as opposed to looking at other companies examples and thinking backwards through the process. I want to work on the preparation of a campaign and then actually be able to see it through.

I am also excited to dabble in things I haven’t had the opportunity to yet. The idea of being able to work on a website, something that is so necessary to a company, is exciting and nerve racking all at the same time, but in a good way. I am also excited to work with designing posts and images like on the T.V screens throughout the building. Right now I just want to be able to work on as much as possible.

I saw this internship online and was so impressed with all of the areas that I would get to help with. Even just within the description it talked about having a chance to write blog posts, help with different social media sites, get to work with the website a little bit, and more that I can’t even remember off the top of my head now. It seemed like a challenge that I was ready to take on.

I want to learn these things but I am most ready to learn all the things that I don’t even know are an option to learn at this point. Even just the ins and outs of what happens like seeing how an idea goes from someone mentioning a story to completing it and finding where the most effective way to share that I’ve heard from all around that you learn more in an internship then ever possible in school. I am just ready to take the next step towards reality in this way.

 

I really loved my first year of collegiate teaching and learned a lot along the way.

Class_2014If I could be anything else besides a PR and social media guy, I would be a professor. My grandfather and dad both taught at the collegiate level and I always loved to share information with people. Or talk.

I was very excited to be able to teach this year with the Indiana University School of Journalism at IUPUI; my first full year of teaching went amazing. I held classes online which was very smooth via Google + for both my undergraduate and graduate course.We chatted, laughed, learned from each other and had special guests on LIVE which was fun too. I had student taught over the last two years with Julie Vincent, one of my instructors at IUPUI and absolutely fell in love with teaching. Some of my favorite times have been presenting as a professional and I knew I would love to help teach people REAL knowledge.

Thank you to the IU School of Journalism for the opportunity, I LOVE IT. Thank you to the great students for listening and challenging me. I am already looking forward to next year. No matter where life may lead me now, I do know that I want to teach. What an amazing feeling to be able to help others learn. For those of you who might follow – you will see #J360 and #J560 hashtags popping up in my feeds starting again in August. If you are in the public relations, communications or new media realm take a look, you might just learn something!

One of my students told me at the end of class in May, “I understood why we used the hashtag and why you had us post, but I didn’t really get it. THEN, I had a friend ask why I was making all of the posts with #J560 and I told him. He then went and searched and learned some stuff, not even being a PR or Communications major he loved it. That’s when it just clicked in my mind.” Needless to say the comment made me very happy and for myself, it truly helped bring it all around. People listen, they want to learn more and that social media has tremendous power if used in the correct fashion. I can’t wait for more.

Knowledge is power…I am blessed to be able to help share what I can.

#J560 MANAGING ONLINE PUBLIC RELATIONS – LinkedIn and YouTube

U School of Journalism at IUPUI – Managing Online Public Relations

Google + Hangout 5 – LinkedIn is extremely important today as a professional not only in PR but any industry. You will always be “googled” by employers for the rest of time. YouTube is the largest search engine database now. Honestly, everything has a video now. Need to learn something, YouTube search it. You will be surprised.

#J560 MANAGING ONLINE PUBLIC RELATIONS – G+ HANGOUT 4 – Foursquare

IU School of Journalism at IUPUI – Managing Online Public Relations

Google + Hangout 4 – Foursquare can work very well for you if you have a storefront business or place of business that has good foot traffic.

#J560 MANAGING ONLINE PUBLIC RELATIONS – G+ HANGOUT 3 – Google +

Google + Hangout 3 for Spring 2014 Managing Online Public Relations – #J560 Graduate Class. This hangout we discuss the Google + and what the platform has to offer. Google + is a very cool and fun to use social media platform. The integration with other Google services is amazing. PLUS – we use G+ every week in class to have a LIVE Google + Hangout On Air.